77pu Casino
Privacy Policy

This Privacy Policy applies to all personal data collected, processed, stored, or transmitted by 77pu Casino (referred to throughout this document as "77pu," "we," "us," or "our") in connection with the operation of the online gaming platform accessible at 77pu.cam and all associated subdomains, mobile-optimized pages, and digital services provided under the 77pu brand.

This Policy applies to all data subjects who interact with the 77pu platform, including registered account holders, visitors who browse the platform without registering, individuals who contact 77pu's support team, and participants in 77pu promotional activities. It covers personal data collected through the website, through the account registration and KYC process, through payment transactions, through customer support interactions, and through the use of cookies and similar tracking technologies on the 77pu platform.

This Privacy Policy is governed by and construed in accordance with the Republic Act No. 10173 (Data Privacy Act of 2012) of the Philippines and its Implementing Rules and Regulations, as administered by the National Privacy Commission (NPC). Where applicable, this Policy also reflects 77pu's compliance with PAGCOR's data handling requirements for licensed online gaming operators.

For the purposes of the Philippine Data Privacy Act, 77pu Casino is the Personal Information Controller (PIC) in respect of personal data collected through the 77pu platform. As the PIC, 77pu determines the purposes and means of processing your personal information.

77pu has appointed a Data Protection Officer (DPO) responsible for overseeing compliance with this Privacy Policy and applicable Philippine data privacy law. For all data privacy inquiries, subject access requests, or complaints, you may contact the 77pu Data Protection Officer using the contact details set out in Section 13 of this Policy.

Certain third-party service providers — including game software providers, payment processors such as GCash and Maya, and platform technology partners — may act as Personal Information Processors (PIPs) when handling data on 77pu's behalf. These processors are bound by data processing agreements that require them to handle your data solely in accordance with 77pu's documented instructions and applicable Philippine law.

77pu collects the following categories of personal data in the course of providing its services to Filipino players:

3.1 Registration Data

When you create a 77pu account, we collect your full legal name, date of birth, Philippine mobile number or email address, and a self-selected username. This data is essential for account creation and ongoing account management.

3.2 Identity Verification (KYC) Data

Prior to processing withdrawals, 77pu is required by PAGCOR and applicable anti-money laundering regulations to verify your identity. This involves collecting a copy or photograph of a valid, government-issued Philippine ID (such as PhilSys card, passport, driver's license, UMID, or voter's ID), as well as a selfie or liveness verification image in some cases. We may also request proof of payment method ownership.

3.3 Financial Transaction Data

77pu collects records of all deposits and withdrawals made through your account, including the payment method used, transaction amounts in PHP, timestamps, and transaction reference numbers. We do not store full GCash PINs, bank passwords, or complete card numbers on our servers.

3.4 Gaming Activity Data

We record your game session history, including games played, bet amounts, outcomes, bonus activations, and win/loss data. This data is used for platform integrity, responsible gaming monitoring, regulatory reporting, and personalizing your game lobby.

3.5 Technical & Device Data

When you access the 77pu platform, we automatically collect technical data including your IP address, browser type and version, device type and operating system, screen resolution, time zone, referring URL, and session duration. This data is used for platform security, fraud detection, and service optimization.

3.6 Support Interaction Data

When you contact 77pu's live chat support or submit a formal complaint, we retain records of those interactions including the content of messages exchanged, the time and duration of support sessions, and the resolution outcome. These records are kept for quality assurance and dispute resolution purposes.

77pu uses your personal data for the following specific purposes, each of which is tied to a legal basis described in Section 5:

• Account Operation: To create, verify, maintain, and manage your 77pu player account throughout its active lifecycle.
• Payment Processing: To process deposits and withdrawals through GCash, Maya, BPI, BDO, Metrobank, and other available payment channels, including verifying the ownership of payment instruments.
• Regulatory Compliance: To fulfill 77pu's obligations under PAGCOR regulations, the Anti-Money Laundering Act (AMLA) as amended, the Data Privacy Act of 2012, and other applicable Philippine laws governing online gaming operations.
• Fraud Detection & Platform Security: To detect, investigate, and prevent fraudulent activity, multi-accounting, bonus abuse, money laundering, and unauthorized account access.
• Responsible Gaming: To monitor gaming patterns that may indicate problem gambling behavior, to enforce player-set limits, and to action self-exclusion requests.
• Customer Support: To respond to your inquiries, process complaints, and provide technical assistance through 77pu's live chat and other support channels.
• Platform Improvement: To analyze aggregated, anonymized usage data that helps us improve the 77pu platform, optimize game loading performance, and develop features that better serve Filipino players.
• Promotional Communications: To send you information about 77pu bonuses, promotions, and new game releases where you have opted in to receive such communications. You may opt out at any time through your account notification settings.

Under the Philippine Data Privacy Act, 77pu processes your personal data on the following legal bases:

1. Contractual Necessity: Processing your registration data, KYC documents, and financial transaction records is necessary for the performance of the contract between you and 77pu — namely, the Terms & Conditions you agreed to when creating your account. Without this processing, 77pu cannot provide the services you have contracted to receive.
2. Legal Obligation: Certain processing activities — particularly KYC identity verification, AMLA-required transaction monitoring, PAGCOR reporting obligations, and data retention for regulatory audit purposes — are carried out because 77pu is required to do so by applicable Philippine law.
3. Legitimate Interests: 77pu processes technical and device data for fraud detection, security monitoring, and platform integrity purposes on the basis of legitimate interests. These interests do not override your fundamental rights and freedoms as a data subject.
4. Consent: Where 77pu seeks to send you optional promotional communications or use non-essential cookies, we will obtain your prior consent. You may withdraw your consent at any time without affecting the lawfulness of processing carried out before withdrawal.

77pu does not share your personal data with third parties except in the following defined circumstances:

6.1 Service Providers (Processors)

77pu engages trusted third-party service providers to assist with platform operation. These include payment processors (GCash / Maya / banking partners), game software providers (JILI, Pragmatic Play, PG Soft, Evolution Gaming), KYC verification technology providers, cloud hosting infrastructure providers, and customer support technology platforms. All processors are bound by written data processing agreements and are permitted to use your data only for the purpose of providing their contracted service to 77pu.

6.2 Regulatory & Law Enforcement Authorities

77pu will disclose personal data to PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), or other Philippine government authorities where required to do so by law, court order, or lawful regulatory direction. 77pu will notify affected players of such disclosures where legally permitted to do so.

6.3 Business Transfers

In the event that 77pu undergoes a merger, acquisition, restructuring, or sale of its business or assets, your personal data may be transferred to the acquiring entity as part of that transaction. You will be notified of any such transfer and your rights as a data subject will be preserved.

6.4 With Your Consent

Outside the categories above, 77pu will share your personal data with third parties only where you have given your explicit, specific, and informed consent to that sharing.

The 77pu platform uses cookies and similar technologies to provide a functional, secure, and personalized experience. Cookies are small text files stored on your browser or device when you visit the 77pu website.

Essential Cookies

These cookies are strictly necessary for the 77pu platform to function. They manage your authenticated session, maintain your login state, and support core security functions. Essential cookies cannot be disabled without breaking the platform's core functionality.

Functional Cookies

These cookies remember your preferences — such as your preferred game lobby filter, your language selection, and your most recently played games — to provide you with a more convenient experience across sessions.

Analytics Cookies

With your consent, 77pu uses analytics tools to collect aggregated, anonymized data about how players navigate and use the platform. This data helps us identify performance issues, understand popular features, and prioritize platform improvements. Individual player behavior is not linked to identifiable personal data in analytics reports.

Security & Fraud Detection Cookies

77pu uses cookies and device fingerprinting technologies to detect and prevent fraudulent activity, including the detection of players operating multiple accounts or attempting to exploit bonus systems.

You can manage your cookie preferences through your browser settings. Note that disabling essential cookies will affect your ability to use the 77pu platform. To review or update your cookie consent, contact 77pu support.

77pu retains your personal data for the periods specified below, after which data is securely deleted or irreversibly anonymized unless a longer retention period is required by applicable Philippine law:

Where a legal dispute, regulatory investigation, or formal complaint is ongoing at the time a standard retention period expires, 77pu will retain the relevant data until that matter is fully resolved before proceeding with deletion.

77pu implements appropriate technical and organizational measures to protect your personal data against unauthorized access, accidental loss, disclosure, alteration, or destruction. Our security framework includes the following layers of protection:

• Encryption in Transit: All data exchanged between your browser or device and the 77pu platform is encrypted using TLS 1.2 or higher. The platform enforces HTTPS across all pages and connections.
• Encryption at Rest: Sensitive data fields — including identity document data, payment method references, and account credentials — are stored using AES-256 encryption at the database level.
• Access Controls: 77pu implements role-based access controls that limit internal access to personal data on a strict need-to-know basis. Access logs are maintained and reviewed periodically.
• Two-Factor Authentication: Internal administrative access to systems holding personal data requires multi-factor authentication. Players are strongly encouraged to enable 2FA on their 77pu accounts to protect their own data.
• Security Audits: The 77pu platform undergoes periodic security assessments to identify and remediate vulnerabilities in systems that process or store personal data.
• Data Breach Response: In the event of a personal data breach that poses a real risk to the rights and freedoms of affected players, 77pu will notify the National Privacy Commission (NPC) within 72 hours of becoming aware of the breach and will notify affected data subjects without undue delay.

Under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by 77pu. To exercise any of these rights, contact 77pu's Data Protection Officer using the contact details in Section 13.

• Right to Be Informed: You have the right to be informed about how your personal data is collected and processed. This Privacy Policy fulfills this obligation. If anything is unclear, you may request further clarification from our DPO.
• Right of Access: You may request a copy of the personal data that 77pu holds about you, along with information on how it is being used, who it has been shared with, and how long it will be retained. We will respond to access requests within 15 business days of verification.
• Right to Correction / Rectification: If you believe that personal data held by 77pu is inaccurate, incomplete, or outdated, you have the right to request that it be corrected. Many registration details can be updated directly through your account settings; for KYC data corrections, contact our DPO.
• Right to Erasure / Right to Be Forgotten: You may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected and no overriding legal obligation requires its retention. Note that regulatory retention requirements (particularly under AMLA) may prevent complete deletion during mandatory retention periods.
• Right to Data Portability: You may request a copy of your personal data in a commonly used, machine-readable format for portability to another service where technically feasible.
• Right to Object: Where 77pu processes your data on the basis of legitimate interests, you have the right to object to that processing. Processing will cease unless 77pu can demonstrate compelling legitimate grounds that override your interests, rights, and freedoms.
• Right to Withdraw Consent: Where processing is based on consent — such as for promotional communications — you may withdraw your consent at any time through your account notification settings or by contacting support. Withdrawal of consent does not affect the lawfulness of processing carried out before withdrawal.
• Right to File a Complaint: If you believe that 77pu has not handled your personal data in accordance with the Philippine Data Privacy Act, you have the right to file a complaint with the National Privacy Commission (NPC).

The 77pu platform is strictly intended for adults aged 21 years and above. 77pu does not knowingly collect, use, or retain personal data from individuals under the age of 21. The platform's age verification procedures are designed to prevent underage access.

If 77pu becomes aware that personal data has been collected from a person under the age of 21 — whether through the KYC process, parental notification, or any other means — the associated account will be immediately suspended, all personal data will be deleted in accordance with applicable law, and any deposits will be returned to the payment method of origin.

77pu may update this Privacy Policy from time to time to reflect changes in our data processing practices, applicable Philippine law, or regulatory requirements. The "Last Updated" date at the top of this page will be revised when material changes are made.

Where changes are material — meaning they significantly affect how your personal data is used or the rights available to you — 77pu will notify registered players via the email address or mobile number on file at least 14 days before the changes take effect. For minor clarifications or non-material updates, the revised Policy will be published on this page without prior notice.

Your continued use of the 77pu platform after the effective date of an updated Privacy Policy constitutes your acknowledgment of the update. If you do not agree with changes to the Privacy Policy, you may close your account in accordance with the account termination procedure described in the 77pu Terms & Conditions.

For all data privacy inquiries, subject access requests, data correction requests, consent withdrawal requests, or formal complaints relating to how 77pu handles your personal data, you may contact the 77pu Data Protection Officer using the following contact detail:

Email: [email protected] (plain text — not a clickable link)
Subject Line: "Data Privacy Request" or "Data Privacy Complaint"
Response Time: Acknowledgment within 5 business days; substantive response within 15 business days.

If you are not satisfied with 77pu's response to your data privacy complaint after following the internal complaint process, you have the right to escalate the matter to the National Privacy Commission (NPC) of the Philippines. The NPC is the independent body responsible for administering and enforcing the Data Privacy Act of 2012 in the Philippines.